Terms of service

Terms of Service

Effective Date: 20 May 2026

1. Introduction

Welcome to Elite Fireplace Supply (“Company”, “we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of our website at https://elitefireplacesupply.com and any related services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Services.

2. Eligibility

By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you use the Services on behalf of a company or other legal entity, you confirm you have authority to bind that entity.

3. Accounts and Registration

3.1 Account Creation

To access certain features, you may need to create an account. You agree to:

  • Provide true, accurate, current, and complete information during registration.
  • Maintain and update your information to keep it accurate and current.

3.2 Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • All activities occurring under your account.
  • Notifying us immediately of any unauthorized use.

4. Orders and Payment

4.1 Product Availability

All products listed on the Website are subject to availability. We may limit quantities of any products or services offered.

4.2 Pricing

Prices may change without notice. We are not liable for modifications or discontinuation of products.

4.3 Payment Terms

  • Accepted Payment Methods: Visa, MasterCard, PayPal.
  • Payment Processing: Payments are securely processed through Stripe.
  • Billing Information: You agree to provide accurate and complete billing information.

4.4 Order Acceptance

We may refuse or cancel orders for reasons including:

  • Product or service availability.
  • Errors in product description or pricing.
  • Suspected fraudulent or unauthorized transactions.

5. Shipping and Delivery

5.1 Shipping Policy

Please refer to our Shipping Policy for detailed shipping information.

5.2 Risk of Loss

All purchases are made pursuant to a shipment contract. Risk of loss and title pass to you upon delivery to the carrier.

6. Returns and Refunds

Please refer to our Return and Refund Policy for information on returns, exchanges, and refunds.

7. Intellectual Property Rights

7.1 Ownership

All content on the Website—including text, graphics, logos, images, and software—is the property of Elite Fireplace Supply or its content suppliers and is protected by intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes.

7.3 Restrictions

You agree not to:

  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without written permission.
  • Use meta tags or hidden text using our name or trademarks without consent.

8. User Content

8.1 Submissions

If you submit any content (“User Content”), you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, and display it.

8.2 Prohibited Content

You agree not to submit content that:

  • Is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, or invasive of privacy.
  • Infringes intellectual property or proprietary rights.

9. Prohibited Activities

You agree not to engage in activities including:

  • Violating Laws and Rights: Using the Services for illegal purposes.
  • Disruption: Interfering with or disrupting the Services or networks.
  • Unauthorized Access: Attempting to access accounts or systems without authorization.

10. Disclaimers and Warranties

10.1 “AS IS” Basis

The Services are provided “AS IS” and “AS AVAILABLE.” We make no warranties, expressed or implied.

10.2 No Warranty

We do not warrant that:

  • The Services will meet your requirements.
  • The Services will be uninterrupted, timely, secure, or error-free.
  • Results obtained from the Services will be accurate or reliable.

11. Limitation of Liability

Elite Fireplace Supply, its directors, employees, and agents shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use or inability to use the Services.
  • Unauthorized access to or use of our servers or personal information.
  • Any interruption or cessation of transmission.

12. Indemnification

You agree to indemnify and hold harmless Elite Fireplace Supply and its affiliates from claims, damages, losses, liabilities, costs, or debts arising from:

  • Your use of the Services.
  • Your violation of these Terms.
  • Your violation of third-party rights.

13. Termination

We may suspend or terminate your account and access to the Services immediately for any reason, including breach of these Terms.

14. Governing Law

These Terms are governed by the laws of the United States / Arizona, without regard to conflict-of-law principles.

15. Dispute Resolution

Any disputes shall be handled in accordance with applicable Arizona and U.S. law.

16. Changes to Terms

We may modify or replace these Terms at any time. Changes take effect immediately upon posting. You are responsible for reviewing the Terms periodically.

17. Miscellaneous

17.1 Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

17.2 Entire Agreement

These Terms constitute the entire agreement between us regarding the Services.

17.3 Waiver

Failure to enforce any right or provision does not constitute a waiver.

18. Contact Information

If you have questions about these Terms, please contact us:

  • Company Name: Elite Fireplace Supply
  • Address: 7760 E State Route 69, Suite C5-308, Prescott Valley, AZ 86314
  • Email: support@elitefireplacesupply.com
  • Phone: 928-756-0008

Elite Fireplace Supply
7760 E State Route 69, Suite C5-308
Prescott Valley, AZ 86314